Mental Health & Domestic Violence


NYC Well
1-888-NYC-WELL (1-888-692-9355) is a free, confidential helpline for New York City residents. You can call 24 hours per day/7 days a week. The staff of trained mental health professionals help callers find mental health and substance abuse services. NYC Well is multilingual and multicultural:
  • 1-888-NYC-WELL (1-888-692-9355)
  • 1-888-692-9355 (Español)
  • 1-888-692-9355 (中文)
  • 711 (TTY for hearing impaired)
You can also text WELL to 65173 or go to NYC Well, an online resource for individuals, families and agencies in need of help and information.

Chat with a counselor or Peer Support Specialist now by clicking here. All chats are 100% confidential.

National Suicide Prevention Hotline
24/7 free, confidential support and crisis resources
  • Call: 1-800-273-8255

NYC Office of Mental Health Emotional Support Line
Free, confidential support for people experiencing anxiety due to the coronavirus emergency.
  • Call: 1-844-863-9314

Disaster Distress Helpline
24/7 crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters.
  • Call: 1-800-985-5990
  • Text: TALKWITHUS to 66746
  • For Spanish text: HABLANOS to 66746

NY State is offering free access to Headspace mindfulness and meditation resources through the website and app:

Crisis Text Line
Free, confidential, 24/7 text message service for people in crisis. Every texter is connected with a Crisis Counselor, a real-life human being trained to bring texters from a hot moment to a cool calm through active listening and collaborative problem solving. All of Crisis Text Line's Crisis Counselors are volunteers, donating their time to helping people in crisis.
  • Text: HOME to 741741

Virtual Recovery Resources for Substance Use and Mental Illness
Online support and services to maintain social connectedness during recovery, including guidance to set up a virtual recovery meeting.

Safer Drug Use During COVID-19
Tips on reducing risk for people who use drugs.

Aging Connect Hotline
Hotline for older adults who feel lonely or isolated; information is also available for caregivers. Specialists are available by phone on weekdays from 8:30 a.m. to 5:30 p.m.
  • Call: 212-AGING-NYC (212-244-6469)

Trauma counseling, crisis intervention, and community support is available for veterans. Call 311 to be connected to these services.
In crisis, support is available at the Veterans Crisis Line: 800-273-8255.
A weekly newsletter on COVID-19 and the veteran community from the NYC Department of Veterans’ Services is available; learn more and subscribe here.


Harvard University Health Handout: Managing Fears and Anxiety around COVID-19

Toolkit to deal with anxiety and stress from impact of virus: click here

Advice if you are grieving due to COVID-19 (NY Office of Mental Health)

How to help others grieve during COVID-19 (NY Office of Mental Health)


NYC App Library: New York City provides a series of apps and online tools to help with management of health and emotional well-being. Apps are available for help with well-being, mindfulness, depression, anxiety, stress, substance use, or pain. All apps are free or free with paid features.

Here is a list of free exercise resources available online

Headspace provides free meditations.

Peloton (yoga, meditation, and exercise classes for home) now offering free 90 day trial on app

RAIN Meditation

A Listening Care Package for Uncertain Times: click here

Free Meditation Apps or Apps with a Free Trial Period: Insight Timer, Aura, Omvana, Stop Breathe & Think Calm, Headspace, Simple Habit, Mindfulness Coach, Ten Perecent Happier

Create a safety plan for yourself using the NYC Well template that can be found here.


If you are concerned about being quarantined in an unsafe home situation or need help, you are not alone. There are resources available. Quarantine-specific advice about safety planning for individuals and families can be found at
  • COVID-19 Wellness Resource List can be found here.
  • Interactive safety planning guide can be found here.

Please call 911 immediately if you are in an emergency situation. If you are unable to speak on the phone safely, you can find zip codes where text 911 is available here.


Shelters in New York City are essential services and still open for survivors of domestic violence, sex trafficking, and other abuse. Find a shelter near you:



The National Domestic Violence Hotline is available 24/7 in English/Spanish at 1-800-799-7233 (SAFE).
If you’re unable to speak on the phone safely, you can text LOVEIS to 22522 or chat online with a counselor at
Individuals who are deaf or hard of hearing may use: 1-800-787-3223 (TTY)

The National Sexual Assault Hotline is 24/7, confidential and free: 800.656.HOPE (4673) and through chat.

The New York State Domestic and Sexual Violence Hotline is available in multiple languages: call 1-800-942-6906

The StrongHearts Native Helpline for domestic/sexual violence is available 7am-10pm CT, confidential, and specifically for Native communities: 1−844-762-8483.

Mujeres Latinas en Acción has a 24/7 domestic violence hotline dedicated to supporting the Latina community (English/Spanish): 312-738-5358

For teenagers experiencing relationship abuse, advice can be found at the NY Teen Dating Abuse Project


The Trans LifeLine for peer support for trans folks 9am-3am CT: 1-877-565-8860 This hotline staffed exclusively by trans operators is the only crisis line with a policy against non-consensual active rescue. 

For LGBTQ+ folks experiencing abuse or hate-based violence: Anti-Violence Project offers a 24/7 English/Spanish hotline for LGBTQ+ folks: 212-714-1141


National Parent Helpline Monday - Friday 12pm-9am CT emotional support and advocacy for parents: 1-855-427-2736.

A compilation of resources for survivors and allies, including specific advice for quarantine, are available at

The website was developed as a service provided by medical students in New York City.

This website provides selected information available about a range of disease topics. Like any printed material, it may become out of date over time. It is important that consumers rely on the advice of a health care professional to employ good clinical judgment for the specific conditions of individual patients. This information is not intended to be a substitute for the advice of a health care professional, or a recommendation for any particular treatment plan. External sites are not necessarily endorsed by the medical students who created this website.